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My Account
How do I create an account?
  Setting up an account with FT Fashion Group is free to all buyers/retailers who have a valid seller's permit and tax ID certificate.

1)
Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.  In most cases we charge a flat rate for ground shipping and give free shipping to any sales over $200.00.  If you would like to use your UPS or FED EX number, please let us know in the NOTES field on the order processing area before you check out.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Click the "RETURNS" link at the bottom of our site for information on returning product.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 5 business days of receiving the product. Click the "RETURNS" link at the bottom of our site for more information on returning product.
What is your return policy?
  Click the "RETURNS" link at the bottom of our site for information on returning product.
When will my order ship?
  Most items will ship within 24 - 48 hours of order.  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.